SOP can contribute to avoiding, reducing and managing threats and/or errors in daily flight operations. How is that achieved?
Reliable behaviour of crew members acting according to SOP reduces the stress in individuals and makes them less prone to commit errors.
The creation of SOP is not a suitable means to reduce threats; they can only serve to avoid errors or mitigate their effects.
Pilots violating SOP will immediately be excluded from flying duties, improving flight safety.
SOPs have to be developed for the detection of latent (organisational) threats.
STANDARD OPERATING PROCEDURES (SOPs)
Standard Operating Procedures (SOPs) in a multi-crew environment are essential for consistent and predictable responses to routine and emergency situations. They also provide for enhanced morale (meaning less friction) between crew members that is often caused by doing things differently. For pilots who are in training, or new to the company, they will help to ensure faster integration.
SOPs provide a shared reference framework for all crew members and promote crew synergy.
Standardization brings quality and healthy environments to achieve the highest level of safety. In fact, there are many reasons for SOPs, including:
- A logical order of events;
- Improvement in communication;
- Better error management;
- Better workload management and prioritisation;
- Improvements in cross-checking.
The development of procedures makes pilots more effective and reliable in their activities - a process called - procedural consistency.
Strict adherence to Standard Operating Procedures (SOPs) can eliminate or at least mitigate the adverse effects of various operational factors and human errors that can lead to incidents and accidents.
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